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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Kukulcan Km 17, Zona Hotelera, Cancun, Mexico, 77500
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Pool Queen Room
Max:
2 persons
445 sq. feet 
Bed options:
2 King Size Beds
Heating
Balcony
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Queen Room
Max:
2 persons
445 sq. feet 
Bed options:
2 King Size Beds
Heating
Balcony
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Beachfront King Room
Max:
2 persons
445 sq. feet 
Bed options:
1 King Size Bed
Heating
Balcony
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Cancun 7.5 mi
Airports
Cancun (CUN) 10.1 mi
Isla Mujeres (ISJ) 21.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • 24-hour reception
  • Security
  • Elevator
  • Hairdresser
  • Coffee shop

Sports & Fitness

  • Fitness center

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Children

  • Cribs
  • Children's buffet
  • Board games
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Steam room
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

Kukulcan Km 17, Zona Hotelera, Cancun, Mexico, 77500
Map view
Kukulcan Km 17, Zona Hotelera, Cancun, Mexico, 77500
Nearby
Museums
Mayan Museum of Cancun
1800 ft
Restaurants
Restaurante Condimento
800 ft
Retorno Gucumatz Lote 49
El Conquistador
4900 ft
Kukulcan Boulevard Km 17.5 L 49 Hotel Zone
Sevilla Bites & Tapas
2100 ft
Blvd. Kukulcan Km. 16.5 Lotes 45-47
Terranostra
2100 ft
Boulevard Kukulcan Km 21
Sunset Bar
2100 ft
Boulevard Kukulcan km 20 at Westin Resort & Spa
Da Vinci
1400 ft
Omni Hotel
Xkat-Ik
1800 ft
Kukulcan Km 16. 2 Across from the Mayan Museum
Pina Colada Restaurant
1400 ft
Boulevard Kukulcan Omni Hotels & Resort

Reviews and Ratings <br />

Feedback from previous guests about their experience.
72%
loved the resort and would return for another relaxing stay
Fantastic beach view
Great breakfast variety
Limited late dining
Overpowering lobby scent
7.2/10
Very good
Rooms
8.0
Location
8.0
Service
6.6
Dining
5.8
Guest reviews
7.2/10
based on 5 reviews
4.5/5 based on 2730 reviews
8.4
8.4/10 based on 506 reviews
#43 of 195 hotels in Cancun based on Tripadvisor
Eva
United Kingdom, March  2025
6.4/10

I had a mix of experiences during my stay at this hotel. The location is beautiful, and the rooms offer a stunning view, but the service left a lot to be desired. The dining options were quite mediocre, and I found the overall experience lacking in professionalism. Overall, it was not a place I would recommend.

Rooms
8.0
The oceanfront suite was freshly updated, spacious, and had an incredible view, making it comfortable for my family.
Service
5.0
The wait staff was friendly and attentive, but the management's lack of urgency and follow-up was disappointing.
Location
7.0
The setting is stunning with beautiful beachfront access, but the area does have some limitations regarding nearby shops and restaurants.
Dining
5.0
The food was mediocre at best. I found it frustrating that the buffet options were repetitive and not very toddler-friendly; specialty restaurants might be a better choice.
Facilities
8.0
The pool area and grounds were well-maintained and pleasant for relaxation.
Isabella
United Kingdom, March  2025
7.0/10

My stay at the hotel was a mix of great experiences and some letdowns. On the positive side, the rooms were clean and spacious, and the beachfront access was fantastic. However, the dining options could use some improvement, particularly the breakfast, which didn't live up to expectations. Overall, if you're looking for a relaxing getaway, this hotel has potential, but prepare for some minor inconveniences.

Rooms
8.0
The rooms were very clean and spacious, with a comfortable king-sized bed and a nice balcony view overlooking the pool and sea.
Service
7.0
While some staff members were helpful, there were instances of pressure to attend time-share presentations, which was off-putting.
Location
7.0
The hotel is conveniently located with direct beach access, but it's a bit remote from the bustling central area of Cancun.
Dining
5.0
The breakfast options were quite limited and could have been improved; it felt more like a low-end buffet than what I expected.
Facilities
8.0
The pool area was nice and clean, providing a good space to relax during the day.
John
United Kingdom, March  2025
7.0/10

My stay at the resort was quite uneven. While the rooms were clean and comfortable with breathtaking views, the overall experience during the holiday season was marred by long restaurant lines and overwhelmed staff. It's a great location near the beach, but the dining options really need improvement for busy periods. Despite these downsides, I did find good elements, like the clean pools and a convenient breakfast option.

Rooms
8.0
The rooms were spacious, featuring a nice balcony with a table and chairs. The views of the pool and the Caribbean were fantastic, and the full kitchen setup was impressive for a hotel.
Service
6.0
Service was a mixed bag; while some staff were friendly, the overall pressure during peak hours led to noticeable delays and lapses in communication.
Location
9.0
The resort is situated in a prime location right on the beach and close to various activities, making it easy to explore.
Dining
5.0
Dining was unsatisfactory during peak times, with long waits and limited options, especially for dinner. Breakfast at the buffet was decent though.
Facilities
7.0
Facilities like the pools were clean and enjoyable, making for a pleasant experience when not dining.
Tom
United Kingdom, January  2025
9.2/10

We had a wonderful family vacation at Royal Caribbean Cancun, where the hotel was clean, and the pool area was fantastic. The service was excellent, and the breakfast buffet was delightful with a good variety. However, we arrived late and missed out on dining options that night, and the lobby scent was off-putting for me. Overall, it was a great experience with just a couple of drawbacks.

Rooms
9.0
The rooms were spacious, immaculate, and well-appointed, making it perfect for our family of four.
Service
10.0
The service was fantastic, with staff being very friendly and accommodating, especially when we requested a better room.
Location
8.0
The hotel is situated on a gorgeous stretch of beach with stunning views, but it felt a bit far from downtown Cancun and Isla Mujeres.
Dining
9.0
The breakfast buffet was huge and sumptuous, offering a great selection, although dining options were limited for late arrivals.
Facilities
10.0
The pool facilities were well thought out and catered to all ages, providing an excellent atmosphere for relaxation and fun.
Fantastic beach view
Limited late dining
Christopher
United Kingdom, November  2024
7.0/10

I had a very mixed experience at this hotel. While the location was great and the beach views were stunning, there were significant issues with the service and dining that negatively impacted my stay. The rooms could use some updates, but overall, it was decent for the price. I wouldn’t rush back, but it wasn’t completely a failure either.

Rooms
7.0
The room was spacious and comfortable but was advertised with missing amenities like an additional toilet and minibar.
Service
6.0
Service was generally warm and welcoming, but I faced some challenges during check-in, which was frustrating.
Location
9.0
The hotel is located close to the beach and away from the nightlife, providing a peaceful atmosphere yet still accessible to clubs.
Dining
5.0
I found issues with the cleanliness of the food, especially salads with insects. However, some dishes were enjoyable.
Facilities
8.0
The pool area was nice and well-maintained, making it a pleasant spot to relax.
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Rooms and Guests2 Guests, 1 Room